How can we help?
We ask for your cooperation as we slowly and safely return to normal business operations. We anticipate a larger call volume for the next week, so we encourage you to use our help forms below. Remember, to ensure we can assist you, we ask that you please be patient and provide as much information as possible with your initial request. We will handle all inquiries in the order they are received.
CHECK ON THE STATUS OF YOUR ORDER
To request a status update on your order, please use this status request form to submit your information. We will assist you as soon as possible.
Deliveries are resuming. We assure you that all precautions have been taken to provide clean and protected storage of all furniture in our warehouse.
Questions or requests regarding delivery?
Please contact us via email or use our online inquiry form below with questions regarding delivery.
Service is resuming. If you have questions or requests for service, we urge you to use the form below to ensure we can assist you as soon as possible. We anticipate a larger call volume than usual, please leave a voicemail and a member of our service department will return your call.
Please use this form to contact our service department directly regarding:
- Currently scheduled service appointments
- New request for service assistance or repairs
- Manufacturer Warranty
- Your Purchased Protection Plan
- Recently delivered furniture that is in need of repair
Policies and Cancellations
At this time, all purchase agreements and cancellation policies are still in place. Please refer to your copy of the sales ticket which clearly states all terms and conditions as well as our website babettesonline.com/delivery and here babettesonline.com/customer-service-babettes.
Feel free to contact us with questions on:
- Your current balance on open orders
- Copies of previous invoices
FURNITURE PACKAGES OR WHOLE HOME DESIGN PROJECT
For all other questions and concerns not listed above. Please give as much detail as possible and we will address your request as soon as possible.